Testing & Service Contracts
Targeted at companies with a wide variety or a considerable number of hydraulic and pneumatic tools, Hi-Force is able to negotiate and offer a regular on-site testing and service facility to customers, which ensures that their tool inventory is kept in first class working condition, fully tested and certified. This is particularly beneficial to tool users that are required to carry out planned plant maintenance shutdowns at their facilities, as this unique service, from Hi-Force, can be planned to coincide within a reasonable time period, prior to an upcoming shutdown.
Within the UK, Hi-Force testing and service contracts are managed by our wholly owned distributor, H.E.S Sales Limited, who operate a fleet of dedicated, fully equipped, on-site mobile test vehicles ably supported by two strategically placed workshop service centres. All test vehicles are managed by a trained and qualified test engineer, who is fully conversant with all of the latest safety regulations related to hydraulic and pneumatic tools. Site visits are planned and pre-booked for mutually agreed date(s) so that clients can arrange to gather all of their tools, requiring test and inspection, to a central point, at their facilities, for our test inspector to carry out the testing.
A comprehensive test report is prepared by our test engineer, detailing all of the tools examined and tested, along with a report on all tools that fail the test. A copy of the report is handed over by our test engineer, prior to leaving site, for the client to assess and give any necessary authorisation for the tools to be removed from site for detailed examination and estimate for repair. Subject to client approval, our test engineer will deliver the tools to the nearest H.E.S. Sales Limited service centre, from where a comprehensive strip down, inspection, report and repair quotation will be promptly prepared and sent to the client in writing. Subject to approval of the repair costs, the client’s tools will then receive the “first class” repair service.
Alongside the testing service, many of our clients also negotiate a period contract covering both the on-site testing and repair service which usually results in more advantageous and competitive rates. For further information on our global testing and service capabilities please contact Hi-Force UK or one of our Regional Offices and Service Centres.